Frequently Asked Questions

Please don’t hesitate to contact us if you have any further questions.

No, by law you have the right to go to whatever repair shop you prefer. We work with all insurance companies and are a direct repair shop for most major insurance agencies.

No, by law you are not required to get more that one estimate for your vehicle.

There are many reasons why estimates can be so different from shop to shop. Many times, lower estimates do not include all of the damage to the vehicle. Low estimates are often written to use aftermarket or used parts on your vehicle. Using factory OEM parts will add cost to the estimate, but will result in a higher quality repair. Paint quality can also make a huge difference in the price on your estimate. Low quality paint may cost less, but it cracks, peels and fades. At Martins Collision, our paint exceeds the quality of factory grade paint and has a life time guarantee against peeling, fading, and cracking. If you have any questions considering differences in estimates, someone from our friendly staff is available to help.

Estimates are free and you are welcome to come in anytime. Our hours are from 8AM to 5PM Monday through Friday. Estimates typically take 30 minutes.
Let us know about any problems you have with your repair, we are here to help you. We offer a lifetime warranty on all of the repairs we do, if you have a problem with a repair, bring your car back in and we will gladly take care of any problem. For more information on our repairs warranty, click here, or call our office.